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ID 1080

INFO: What's New in Web Tracks 2017 (9.43)

Description
BUG FIXES

Fixes a bug that caused "Tech Groups" to be automatically created when saving any user account. This caused unwanted and useless tech groups when the program did this for users without technician rights. The process now only proplery performs this action for new technicians to assure they have a personal Tech Group.

NOTE: this fix does not remove any potential unwanted tech groups. You can safely remove these from Web Tracks from Admin--Lookup Tables--Service Desk Tables--Technicians Groups by removing records where the "Member Count" is 0.

UPGRADE NOTES

THIS IS A MINOR UPDATE -- A NEW REGISTRATION KEY IS NOT NEEDED IF YOU ARE CURRENTLY RUNNING VERSION 9.4.0 through 9.4.2. IF YOU ARE UPGRADING FROM AN OLDER VERSION AND YOUR MAINTENANCE IS CURRENT PLEASE SEND AN EMAIL TO SUPPORT@GRITWARE.COM TO REQUEST UPDATED KEYS (include the company name to which the product is registered).


Date: Thursday, October 26, 2017

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