Working with File Attachments

Many modules within Mouse Tracks support file attachments.  When you attach a file to a record in Mouse Tracks the file is stored then stored directly in the database in an associated table. 

The following tables support File Attachments in Mouse Tracks

Table	Suggested Attachment Types
Computers	Electronic Manuals, Procedural Related Documents, Electronic Invoice
Peripherals	Electronic Manuals, Procedural Related Documents, Electronic Invoice
Software Assets	Electronic Manuals, Key Activation Files, Electronic Invoice
Help Desk	Screen Shots, Shared support files, Emails
Purchase Orders	Electronic Quotes and Estimates, Electronic Invoices
Knowledge Base	Screen Shots
Documentation	Shared Electronic Document (that can then be associated with Computers, Peripherals and/or Software Assets)

Attachments can be added to the database from the appropriate record detail form.  Once an attachment is in the database it can be Viewed, Renamed or Deleted. 

Due to potential strain on the database performance there is a setting that allows you to limit the size of attachments stored in the database.  The default value limits attachments to 1024KB.  This setting can be changed by a Mouse Tracks Administrator by choosing Tools--Configure Mouse Tracks from the main menu.  If you plan on adding a lot of attachments to the database you may want to lower this limit so your database keeps performing well.  If your database grows beyond 30MB we recommend using the Mouse Tracks Enterprise Edition for better performance and reliability.

TIP
You can create 'Shared' documents (one document linked to many items) by creating a documentation record with one or more attachments.  These shared documents can then be linked to your computers, peripherals and/or software assets.