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Importing Users

Maintaining an up to date user list within Web Tracks is very important.  To make this as simple as possible Web Tracks includes an Active Directory Synchronization feature.  To synchronize your Web Tracks user list with Active Directory perform the following:

  1. From the main Menu Click on 'Admin'
  2. From the Admin Menu Click 'Import Users from Active Directory'
  3. Complete the form and click 'Import Users in to Web Tracks'

FORM OPTIONS

LDAP Query

Examples:
LDAP://DC=yourdomain,DC=com
Retrieves all users from the yourdomain.com domain

LDAP://OU=IT,DC=hq,DC=yourdomain,DC=com
Retrieves users from the IT organizational unit in the domain hq.yourdomain.com

LDAP://OU=Accounting,OU=Finance,DC=hq,DC=yourdomain,DC=com
Retrieves users from the Accounting organizational unit contained within the Finance organizational unit in the domain hq.yourdomain.com

LDAP://CN=John Smith,CN=Users,DC=yourdomain,DC=com
Retrieves the user John Smith in the users folder in the domain yourdomain.com

COMMENTS:
The order of the items is important. For example if you have an Organizational Unit Named Accounting that contains the Organizational Units Accounts Payable and Accounts Receivable you would need to list the end node of the tree first and work your way up. The valid order for the tags is CN, OU, then DC.

(correct)
LDAP://OU=Accounts Payable,OU=Accounting,DC=yourdomain,DC=com

(incorrect)
LDAP://OU=Accounting,OU=Accounts Payable,DC=yourdomain,DC=com


UPDATE EXISTING WEB TRACKS USER ACCOUNTS
When you import users and choose to update existing accounts be aware that the account fields that are updated will be overwritten with the current information from Active Directory. These fields include: First Name, Last Name, Email, Phone Number, Pager Number, Cellular Number, Department and Notes.

ASSIGN USER TO AD ACCOUNT DEPARTMENT
If you select this option the department information stored within the AD user record will be used as the department to which the user is assigned within Web Tracks. If a department in Web Tracks doesn't exist it will be created.

TIP:
The Import Process uses a filter to try to avoid built-in system accounts. If the Active Directory Synchronization process imports some accounts that you do not wish to have in your Web Tracks database you can edit the user account from Web Tracks and uncheck the 'Active?' attribute. When you run the AD Synchronization process in the future the inactive accounts will remain inactive. If you were to delete the unwanted accounts they will be recreated.

When you close the Synchronization form the LDAP Query String and option settings will be saved.


See also