In todays market place more and more software vendors are moving to diskless methods of software delivery.  For software vendors, speed to market and the decreasing cost of Internet bandwidth makes this an attractive option.  Customers benefit by being able to download the latest product versions without having to rely on CD-ROM's and DVDs that are typically outdated within a few months.

 

IT departments should have a consistent plan in place to purchase, receive, track and deploy the licenses for downloaded software products.

 

Purchasing

If your corporate purchasing department is involved in buying electronic software products make sure your purchasing department is giving your software vendors end-user contact information.  Furthermore, use a generic email address 'IT@yourcompany.com' when registering your software.  This way you avoid the issue of having update your contact information with multiple vendors when changes are made to your IT staff.

 

Receiving

Download all software purchases to a shared location on your network.  Create a separate folder for each product that you download.  When needed create a 'patches' or 'Service Packs' subfolder for each product your download.  Only store purchased products in this location (do not download demo's or non-licensed software to this location).

 

Tracking

Use Mouse Tracks 2007 to create a 'Software Asset' record for the purchased product.  Save all correspondence regarding the software purchase to files.  Emails can be saved to text/html.  Save web pages in an archive type format (.mht for Internet Explorer).  Finally, attach these documents to the Software Asset record in Mouse Tracks. 

 

Tip

Use a user-definable field in Mouse Tracks to track maintenance contract expiration dates.

 

Deploying

Whenever you install a copy of software that has a 'per machine' type license use Mouse Tracks to allocate a copy of the software product to the appropriate computer.  Similarly make sure to de-allocate the product from a computer if you remove the software (disposing of a computer in Mouse Tracks automatically deallocates software licenses).

 

In conclusion, having a plan in place to place to deal with downloaded software products will make your life as a IT administrator less hectic.  By following these simple steps you might even begin to prefer the electronic method of software acquisition.

We are currently working on an updated version of the Mouse Tracks IIS Web Interface.  This is being rewritten from the ground-up in .Net.  The immediate goals of this project are to include all of the features in the current web interface (5.x) as well as support file attachments.

 

Customer suggestions for the new version are also being considered at this time.  If you have a feature that you would like to see in the new version of the web interface please submit it using the IIS Help Desk Suggestion Forum.

 

We expect to have this new version completed March of this year.