January 2009 NewsletterMouse Tracks

Contents:

  • Mouse Tracks 2009 Active Directory Synchronization
  • Mouse Tracks Web AD Authentication Option
  • 2009 Pricing Changes

Mouse Tracks 2009 Active Directory Synchronization

In November (see article) I highlighted some of the new features that will be included in Mouse Tracks 2009 (expected release date Feb 23rd).  Since then many more features have been added.  The most prominent and time saving feature that has been implemented is an Active Directory Synchronization module.  Below is a screenshot of the module...
 

Active Directory Synchronization

 
No longer will you need to repeat the tedious task of adding a user to Mouse Tracks when you add a user to your domain.  Simply run the synchronization module and the program will make sure all of your AD users are valid user accounts within Mouse Tracks. 
 
In addition to importing the users, other information is also synchronized with the account.  First Name, Last Name, Phone Number, Pager Number, Cellular Number, Department and Notes are all pulled into the Mouse Tracks database when you run the synchronization. 
 
Mouse Tracks Web AD Authentication Option

The new version of Mouse Tracks Web will have an option to allow your end-users and technicians to login to the Help Desk Interface using their Active Directory User ID's and passwords.  Combined with the Active Directory Synchronization feature the administrative overhead of your Mouse Tracks database will be greatly reduced.
   
2009 Pricing Changes
 
You'll be happy to hear that new license pricing and maintenance pricing will not increase in 2009.  We are making small changes to our upgrade pricing to keep the maintenance plan the most cost effective method for staying current with Mouse Tracks.  One year of maintenance will still be included with all new license and upgrade purchases. 
 
If your maintenance is expired or you're considering upgrading you can save a little money by upgrading or getting your maintenance current before these changes go into effect on February 9th.
Thanks for taking the time to read our January News.  The next newsletter will be in March. 
 
Stay Warm & Best Wishes,

Todd Hoese
Gritware, LLC