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ID 1079

INFO: What's New in Web Tracks 2017 (9.42)

Description
BUG FIXES

Dynamic Date Filter Strings (e.g., Next Month, This Week) now work properly for regional settings that do not use M/D/YYYY as their date format string. This fix corrects graphs, reports and dashboard object variables that reference one or more dynamic date filter strings.

Fixed the dynamic text variables UserTechGroups, and UserID. When used on a report or graph filter these variables now properly correspond the the list of tech groups for the signed in user and the user ID of the signed in user. Previously using the User ID the report or graph would complain of bad SQL syntax.

When Self-Notify is unchecked it now properly does not notify the technician performing the action when using "Save/Notify & Close" on a service desk ticket.

UPGRADE NOTES

THIS IS A MINOR UPDATE -- A NEW REGISTRATION KEY IS NOT NEEDED IF YOU ARE CURRENTLY RUNNING VERSION 9.4.0 or 9.4.1. IF YOU ARE UPGRADING FROM AN OLDER VERSION AND YOUR MAINTENANCE IS CURRENT PLEASE SEND AN EMAIL TO SUPPORT@GRITWARE.COM TO REQUEST UPDATED KEYS (include the company name to which the product is registered).


Date: Tuesday, July 25, 2017

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