Web Tracks
    Help and Documentation
 Getting Started
    Getting Started with Web Tracks
    System Requirements
    Application Settings
    Configure Email Settings
    Customizing Fields & Forms
    Backup & Restore
    License & Registration
    Dashboard Controls
    Database Maintenance
    Importing Users
    Manage Attachments
    Permissions & Access Levels
    Upsizing to SQL Server
    Working with Users
 General Information
    Compare Web Tracks Editions 
    Navigating Web Tracks
    Working with Graphs
    Working with Reports
    Working with File Attachments
    Asset Tags and Web Tracks
    Auditing Computers
    Working with Computers
    Working with Documentation
    Working with Peripherals
    Working with Software Assets
 Windows Applications
    Web Tracks Audit
    Web Tracks Windows Service
    Web Tracks Report Designer
    Working with Purchase Orders
 Service Desk
    Working with Service Desk Tickets
    Working with the Knowledge Base
    Email-to-Ticket Conversion
 Trouble Shooting
    Errors when Auditing

Home > Getting Started > Installation


To Install Web Tracks do the following...

  1. Download the installation program (e.g., WebTracks.exe.)
  2. Double-Click the file to start the installation.
  3. Open Web Tracks and follow the Wizard to Connect to a database or Create a database.

Manually Triggering the SetupWizard
Once signed into Web Tracks an administrator can run the setup wizard by opening http://YourServer/WebTracks/setup/SetupWizard.aspx.  There is a link to this in the Admin--License & Registration page.

If you cannot get signed into Web Tracks you can open this Url by using a browser on the computer where Web Tracks is installed.  If using a browser on the computer on which Web Tracks is installed is not an option you will need to edit the web.config file located by default in C:\Program Files (x86)\Gritware\WebTracks\WebRoot.  Find the allowRemoteSetup key and change its value to "true".  After running the setup wizard and configuring your connection it is highly recommended that you change this value back to "false".

See also