Web Tracks
    Help and Documentation
 Getting Started
    Getting Started with Web Tracks
    System Requirements
    Application Settings
    Configure Email Settings
    Customizing Fields & Forms
    License & Registration
    Dashboard Controls
    Database Maintenance
    Importing Users
    Manage Attachments
    Permissions & Access Levels
    Upsizing to SQL Server
    Working with Users
 General Information
    Compare Web Tracks Editions 
    Navigating Web Tracks
    Working with Graphs
    Working with Reports
    Working with File Attachments
    Asset Tags and Web Tracks
    Auditing Computers
    Working with Computers
    Working with Documentation
    Working with Peripherals
    Working with Software Assets
 Windows Applications
    Web Tracks Audit
    Web Tracks Database Updater
    Web Tracks Windows Service
    Web Tracks Report Designer
    Working with Purchase Orders
 Service Desk
    Working with Service Desk Tickets
    Working with the Knowledge Base
 Trouble Shooting
    RPC Errors when Auditing

Home > General Information > Navigating Web Tracks

Navigating Web Tracks

Web Tracks uses a powerful grid control for data presentation. This grid control is very user friendly and should reduce the time you spend searching for a particular record.  This help section will refer to lists in general. Please note that not all grids support every feature described. For example, some grids do not support the duplicate record feature.  Below are descriptions of some of the command buttons that you will see in the lists.




Export List This will bring up a form to allow you to export the list to Excel, PDF, RTF or CSV formats.

List Box Settings This will open the List Box Settings form. From this form you can choose the columns and the order of the columns that will appear in your list view.

Duplicate Record This will duplicate the currently selected record.

Add Filters Opens the filter builder where you can filter on any of the fields in the grid. 

Quick Filter
Some of the lists include a 'Quick Filter' option. For example, the computer list opens with the default option 'All'. You can quickly filter the list by choosing 'Allocated' or 'Not Allocated'.  Other examples of quick filters are text boxes at the top of the Help Desk and Knowledge Base forms.   



Sorting Lists
You can sort the list on any of the columns by clicking on the column header. A subsequent click on the column header will sort the list in descending order. You may sort by multiple columns by holding down the shift key.

Double Click on an item to perform the default task for that item. For example, double clicking a computer would open up the computer detail form, while double clicking on a report would open up the report preview.

Grid Settings are saved per named users within Web Tracks.