| 1043
| PATCH NOTES | Mouse Tracks 2007 6.52 Patch |
| URGENT PATCH UPDATE
Bug Fixes:
Fixes a data loss issue that is caused by canceling an addition to a drop down list.
Steps to Reproduce the problem
1. Create a new Help Desk Ticket
2. For the requester type in a value in the combo box that doesn't exist.
3. When prompted to add this value to the user list choose cancel.
4. Save the record and ..... |
| 1042 | PATCH NOTES | Mouse Tracks 2007 6.51 Patch |
| New Features:
There is now 'Default Due Date Offset' setting for the Mouse Tracks Windows client. This can be changed by an administrator by choosing Tools--Configure Mouse Tracks--Help Desk Tab.
Changes:
Hyphens or spaces no longer prevent a valid purchase order from being suggested
Bug Fixes:
Editing a peripheral from computer detail form now properly shows ..... |
| 1041 | INFO | What's New in Mouse Tracks Web 6.54 |
| Bug Fixes:
* fixes knowledge base typo in menu
* fixes bug that caused web interface to crash if ImageUrl was null for web logo
* users no longer receive "Access Denied" message when viewing knowledge base article attachments
New Features
* additional error checking added
Installation Information
If you currently have Mouse Tracks Web version 6.50 through 6.53..... |
| 1040 | INFO | What's New in Mouse Tracks Web 6.53 |
| Bug Fixes:
* Fixed 'Missing Primary Key' error on some installations of Mouse Tracks Web version 6.52. This error occurred when trying to click on a record hyperlink after a postback (sort, new page selection, or filter) was received by the page .
* Email notifications are now properly sent when an end-user re-opens a ticket through Mouse Tracks Web.
New Features
When ..... |
| 1035 | INFO | What's New in Mouse Tracks Web 6.5 |
| Mouse Tracks Web Version 6.5 was rewritten from the ground up. All application, component and data access modules are 100% Native .NET built upon version 3.5 of the .NET Framework.
New Features
Customizable Page Header allows you to ‘brand’ the help desk with your company’s name and logo.
Customizable HTML Footer allows you to display a message on each web page and offer links t..... |
| 1039 | PATCH NOTES | Mouse Tracks 2007 6.5.0 Patch |
| Release Notes:
What's New in Mouse Tracks 2007 (version 6.5)
Site Installation Information:
This update will modify your Mouse Tracks backend database. Once the database is upgraded all users of the Mouse Tracks Windows Application should use version 6.5 or newer.
The 6.5 database is backwards compatible ..... |
| 1034 | INFO | What's New in Mouse Tracks 2007 (Version 6.5 Update)? |
| Major new Features
Support the new release of Mouse Tracks Web Version 6.5 (formerly known as the IIS Help Desk Interface Add-on)
Changes
The 'Suggest Tag' feature has been rewritten. A unique tag number will always be suggested for the underlying table.
Attachment tabs now display the number of attachments in the tab title
Removed 'Late Days' and 'Warn Days' from PO ..... |
| 1033 | HOW TO | Configure a Database Connection String for Mouse Tracks Web Interface Version 6.5.x |
| If you open the Mouse Tracks Web Interface page before configuring a database connection string you will see the following message...
A Database Connection String has not been configured for this Website
|
| 1038 | PATCH NOTES | Mouse Tracks 2007 6.08 Patch |
| Changes:
Minor Modifications Made to the Mouse Tracks Help File
Bug Fixes:
Fixed compatibility error between SQL Server databases and Windows Vista Clients.
Site Installation Information:
Updating all Mouse Tracks 2007 installations is not required. This upgrade can be applied independently as needed.
More Information:
This patch will upgrade yo..... |
| 1037 | PATCH NOTES | Mouse Tracks 2007 6.07 Patch |
| Changes:
For your security, all .EXE files distributed by Gritware are now digitally signed.
Added time based SQL Server Evaluation Keys.
Latest software signatures (OCT_2007) have been added to default blank and sample databases.
Added buffer space to sizable list forms so that Vista Themed borders do not overlap command buttons.
Removed the Jet DB Merged Module from ins..... |