| 1058 | PATCH NOTES | Mouse Tracks 2009 7.22 Patch |
| Bug Fixes
MT Audit Now Detects Windows 7 as a valid Operating System.
The Import Audit Window no longer forces itself to be the top most window.
The Import XML Audit File process now properly handles international date formats in the BIOS Date and Display Adapter Date field. Previously this could cause an error and the audit file would fail to import.
Fixed error that could cau..... |
| 1057 | PATCH NOTES | Mouse Tracks 2009 7.21 Patch |
| Bug Fixes
MT Audit Now Properly Records Disk Space Free and Disk Space Available for local hard drives.
MT Audit no longer forces the display window on top of other applications.
When editing graphs the 'Calculation' method no longer changes to 'Sum' when the graph was previously saved with a different calculation method.
Graphs that were based upon joined tables now can now fil..... |
| 1056 | INFO | What's New in Mouse Tracks 2009 (7.20) |
| MAJOR NEW FEATURES
MT Audit can now audit computers that are not on your network by running the program from a floppy disk, or USB drive. This method creates XML audit files which can later be imported into your main database. See the Knowlege Base Article for further information.
MINOR NEW FEATURES
Disabled ..... |
| 1055 | INFO | What's New in Mouse Tracks Web 7.2 |
| Minor New Features
Ticket Type and Ticket Description are now required fields for both technicians and end-users (previously these were only required fields for end-users).
The Help Desk 'User Tab' is now hidden when creating new tickets. Previously this tab was listed but didn't display any information.
Office 2007 Word, Excel and PowerPoint 4 character file extensions are now..... |
| 1054 | HOW TO | Manually Audit Computers which are not on your Network |
| Applies to MT Audit Version 7.2 and newer
The typical audit process used in Mouse Tracks requires that the computers being audited are on the same network as the computer that is running the MT Audit Wizard.
There cases where you may want to audit stand alone computers or laptops which may not be connected to your network.
MT Audit Version 7.2 introduces a way to audit computers wh..... |
| 1053 | PATCH NOTES | Mouse Tracks 2009 7.11 Patch |
| Updates
Automated Email, MT Audit and Active Directory Synchronization now work on supported 64-bit operating systems.
MT Audit no longer quits listing computers that should be audited when an invalid LDAP computer entry is encountered
MT Audit now displays a progress bar for each computer that is undergoing an audit.
Site Installation Information:
Updating all Mouse T..... |
| 1052 | INFO | What's New in Mouse Tracks 2009 (7.10) |
| OVERVIEW
Typically major new features in software come in Major upgrades. However in this mid level release of Mouse Tracks we have totally revamped the PC audit process.
MT Audit is a .Net solution based on Microsoft's WMI technology. Using this new technique we are able to give you substantially more information about your PC's and Servers.
MT Audit is faster, simpler, and more ..... |
| 1051 | HELP | Using Mouse Tracks Audit 7 (MT Audit) |
| INCLUDE COMPUTERS THAT HAVE PREVIOUSLY BEEN AUDITED
Uncheck this option to only query for computers that do not exist in the Mouse Tracks database.
LDAP Query or Hostname
Examples:
LDAP://DC=yourdomain,DC=com
Retrieves all computers from the yourdomain.com domain
LDAP://MYLDAPSERVER
Retrieves all computers listed on the MYLDAPSERVER server
LDAP://OU=IT,DC=hq,DC=yourdom..... |
| 1050 | PATCH NOTES | Mouse Tracks 2009 7.01 Patch |
| Bug Fixes:
Technician is now always saved to help desk ticket record even when it's auto populated by the ticket type.
The mail option setting 'Automatically send email notifications from Windows Clients' now properly suppresses email notifications when this option is not checked.
The Active Directory Synchronization Feature now populates the 'Title' field for Mouse Tracks Users.
..... |
| 1045 | INFO | What's New in Mouse Tracks 2009 (7.x) |
| Mouse Tracks 2009 (version 7) is a major upgrade. The 2009 version adds many major features while maintaining its intuitive "keep it simple" interface. Listed below are the highlights of the new features in Mouse Tracks 2009.
MAJOR NEW FEATURES
Updated Mouse Tracks Permissions
In addition to giving users access to a particular Mouse Tracks modu..... |