Help Desk and PC Inventory Software by Gritware
 
Help Desk Software and PC Inventory Software
Help Desk and PC Inventory Software HomeHomev
ProductsProducts & Servicesv
OrderPricing & Orderingv
DownloadsDownloads
Gritware SupportSupportv
 

Search the Knowledge Base

Search For... 
 Using 
v
   

ID[Filter]
Type[Filter]
Title[Filter]
1080INFOWhat's New in Web Tracks 2017 (9.43)
BUG FIXES  Fixes a bug that caused "Tech Groups" to be automatically created when saving any user account. This caused unwanted and useless tech groups when the program did this for users without technician rights. The process now only proplery performs this action for new technicians to assure they have a personal Tech Group.  NOTE: this fi.....
1079INFOWhat's New in Web Tracks 2017 (9.42)
BUG FIXES  Dynamic Date Filter Strings (e.g., Next Month, This Week) now work properly for regional settings that do not use M/D/YYYY as their date format string. This fix corrects graphs, reports and dashboard object variables that reference one or more dynamic date filter strings.  Fixed the dynamic text variables UserTechGroups, and UserID.....
1078INFOWhat's New in Web Tracks 2017 (9.41)
BUG FIXES  PDF graph exports are now rendered to a single page.  AutoDeliverReportsAndGraphs Web Service -- fixed bug that can cause a report or graph to only be delievered one time even when it's scheduled to repeat.  Fixed bug where software version numbers would sometimes be formatted as date values.   .....
1077INFOWhat's New in Web Tracks 2017 (9.40)
MAJOR NEW FEATURES  SMS Text Notifications Supported Techncian user accounts now support a SMS Gateway Email Address. Technicians can automatically be "texted" when tickets are created, updated and transferred. There is also an option when usi.....
1076INFOWhat's New in Web Tracks 2017 (9.30)
MAJOR NEW FEATURES  SmartReply Managing Help Desk tickets just got easier. SmartReply gives technicians the ability to update ticket fields by replying to emails. They can reassign tickets, change the priority, add work hours and much more sim.....
1075INFOWhat's New in Web Tracks 2014 (9.21)
BUG FIXES  Marking the default tech group as inactive now properly clears the default flag.  The 'Hide this Menu Item' in Menu Settings now properly hides the menu item from all users.  Database Updater now properly uses [FirstName] [LastName] for the default tech group name instead of [FirstName] [FirstName].   Database U.....
1074INFOWhat's New in Web Tracks 2014 (9.20)
General  A Menu Settings Editor has been added to the Admin section. This allows you to change the main menu’s icons, text, tool tips, visibility, and order of appearance.  Added bread crumbs for easier navigation.  User ID’s in drop down lists are now formatted to show the users full .....
1073PROBLEMIIS Error -- The WebResource.axd handler must be registered in the configuration to process this request.
CAUSE: ColdFusion installs a global wildcard handler mapping which apparently overrides many of the standard .NET handlers
Page 1 of 10 (80 items)
Prev< Prev
[1]
2
3
4
5
6
7
8
9
10
Next >Next