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1090INFOWhat's New in Web Tracks 2018 (10.08)
BUG FIXES

Renamed label in Admin--Audit Computers to "By IP Range"

Fixed issue that prevented the filtering of a report when viewing a report.

Changed the Email-To-Ticket converter to also check that it does not send an email to the "From Email" address as listed in the outgoing mail tab. This prevents the possibility of Web Tracks triggering an emai.....
 
1089INFOWhat's New in Web Tracks 2018 (10.07)
BUG FIXES

Fixed a bug where the Email-To-Ticket converter would create an additional ticket if a user replied to an email from the Help Desk and then added an additional TO or CC recipients.

UPGRADE NOTES

THIS IS A MINOR UPDATE -- A NEW REGISTRATION KEY IS NOT NEEDED IF YOU ARE CURRENTLY RUNNING VERSION 10.0.0 .....
 
1088INFOWhat's New in Web Tracks 2018 (10.06)
BUG FIXES

Fixed an issue where technicians with restricted access and CC'd users were unable to view images attached to help desk tickets.

UPGRADE NOTES

THIS IS A MINOR UPDATE -- A NEW REGISTRATION KEY IS NOT NEEDED IF YOU ARE CURRENTLY RUNNING VERSION 10.0.0 through 10.0.5. IF YOU ARE UPGRADING FROM AN OLDER .....
 
1087INFOWhat's New in Web Tracks 2018 (10.05)
BUG FIXES

Fixed a JavaScript error that prevented the ability to import XML audit files through the web interface.

UPGRADE NOTES

THIS IS A MINOR UPDATE -- A NEW REGISTRATION KEY IS NOT NEEDED IF YOU ARE CURRENTLY RUNNING VERSION 10.0.0 through 10.0.4. IF YOU ARE UPGRADING FROM AN OLDER VERSION AND YOUR MAINTEN.....
 
1086INFOWhat's New in Web Tracks 2018 (10.04)
BUG FIXES

Fixed an issue where the Tech Group member count could display incorrectly if a technician was was inactive or had their tech rights removed. This bug did not cause functional issues.

Added Custom Errors="Off" to the web.config file. This is required by Web Tracks so informational messages can be properly displayed to remote clients.

 
1085INFOWhat's New in Web Tracks 2018 (10.03)
BUG FIXES

Admin--Audit Computers--Import Audits now works properly.

Removed "xbtn_misc" text from Receive Purchase Order Line Items button.

Help Button is now available inside Admin--Email Settings

Fixed a JavaScript error on the main page. This didn't cause functional issues but on some browsers an error was reported.

UPG.....
 
1084INFOWhat's New in Web Tracks 2018 (10.02)
NEW FEATURES

Line Graphs that group by a date field will now breakout in to months. This allows you to create line graphs that represent data over different time periods. For example you could create a line graph for Tickets created per month, or a work hours per month type of chart.

We plan to expand this feature in a future version by allowing the time span.....
 
1083INFOWhat's New in Web Tracks 2018 (10.01)
NEW FEATURES

Smart Sizing is now handled on the server side and not on the client (browser) side. If you have the Smart Sizing enabled you will no longer see screen re-size flicker when pages load.

When merging a ticket, a pager option is now displayed when choosing the target ticket.

Selecting white (#FFFFFF) as the color for highlighting rows in g.....